LinkedIn
24 November 2019
This is a positive first step by Mastercard to address a perennial consumer complaint: free trials that end up with the consumer locked into an unplanned, expensive recurring subscription.
Fear of the financial and administrative risk in forgetting to cancel a free trial is a serious friction on try-before-you-buy promotions.
Unfortunately MasterCard’s new policy is limited to physical products (think health and skincare products), and doesn’t include digital subscriptions.
https://lnkd.in/gUtQi5g
Originally published on LinkedIn.